Position: Performance Management Analyst

Organizational Appointment: [ORGANIZATION]

Number of Positions: [#]

Organization Introduction [BRIEF DESCRIPTION OF THE ORGANIZATION.]

General Position Description [ORGANIZATION] is seeking a Performance Management Analyst.

Performance management helps government entities use technology and data to openly set goals, hold participants accountable, connect to stakeholders, track progress, and achieve results. By collecting and analyzing data and evidence, determining the desired outputs and outcomes, and linking data to overarching priorities, city leaders can use performance management to best administer policies and programs to the benefit of their community and residents. The Stat analyst plays a crucial role in the success of the program.

The analyst will support [DEPARTMENTS, AGENCIES, INDIVIDUALS] by performing a wide variety of analytical, assessment, and administrative duties. [BRIEF DESCRIPTION OF WHERE THE CITY IS IN ITS PERFORMANCE MANAGEMENT PRACTICES.]

Specific Activities

  • Provide support in the development of a [DEPARTMENT OR ORGANIZATION]-wide performance management system
  • Research commonly-used performance measures and standards
  • Develop and track performance metrics in line with [ORGANIZATION’s] goals and priorities identifying trends and concerns for review
  • Manage ongoing issues and serve as liaison for performance management initiatives
  • Work with [DEPARTMENT] staff to document departmental processes and workflows
  • Collaborate with [DEPARTMENT] staff to document data collection and reporting requirements
  • Develop customer service surveys and performance measures
  • Prepare clear, concise performance reports for [ORGANIZATION] audience
  • Organize and convene performance management meetings
  • Track and update performance management program
  • Support [SUPERVISOR] in administration of a variety of projects

Qualifications

  • Personal Skills
  • Investigative ability and intellectual curiosity
  • Strong interpersonal skills with the capacity to collaborate across [ORGANIZATION] with many different groups
  • Ability to explain complex, technical subject matter to a non-technical audience
  • A self-starter with flexibility to both work independently and as part of a team
Technical/Knowledge Skills
  • Proficient in data analysis techniques with an understanding of basic statistical concepts
  • Strong communication and written skills
  • Fluency in Microsoft Office Suite (particularly Excel) required
  • Familiarity with statistical software packages (e.g., R, STATA, SPSS) is a plus
  • Knowledge of databases such as MySQL or PostGreSQL, and open source programming languages such Perl and PHP, is also a plus.
Education
  • Possession of a Bachelor’s Degree in public policy, public administration, business, economics, finance, government or related field
    OR
  • Any equivalent combination of education and experience determined to be acceptable by [ORGANIZATION].

[ORGANIZATION] does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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