Establish the Fundamentals

The construction of a sustainable performance management and analytics culture begins with a solid foundation. A solid foundation will enable learning, innovation, and continuous improvement. What are the fundamentals?

• First, understand what performance management means to you and your organization.
• Second, get clear about the role of analytics in performance management.
• Third, articulate what your organization is aiming for.
• Fourth, set short, intermediate, and long term goals.
• Fifth, establish a diverse set of key measures to track your progress toward those goals.

A team with strong data management and analytics practices will help generate insights for decision makers. But those decision makers must routinely convene to decide which actions are worth taking. This guide will cover those topics in depth in the following chapters. First, the fundamentals.